Our room at the ryokan was spacious and comfortable, with tea, slippers, and yukatas provided. The onsen was large and relaxing, especially the outside onsen. The staff was friendly and offered a free taxi service to the station. We had a great experience overall.

Authentic ryokan experience, delicious Japanese meals, great onsen experience, helpful and friendly staff, free shuttle service, good walking tracks nearby.

Nothing that I didn't like.

We had a wonderful Thanksgiving at this traditional Japanese accommodation. the staff was incredibly friendly and helpful, speaking perfect English. We enjoyed the private onsen bath and the breakfast, which offered a nice selection of both Japanese and western options.

the location was convenient, with a sushi restaurant just down the street and easy access to town. Our room had a rustic and authentic feeling to it, and the onsen was delightful. the staff was very helpful and accommodating, preparing a vegetarian breakfast and providing a free shuttle service. the historic building had original wooden beams and there was fast internet available in the lobby.

Warm welcome, spacious room with excellent facilities, superb dinner, excellent onsen with indoor and outdoor pools, convenient shuttle service to town center. Friendly and flexible staff, free car park, comfortable mattress. Late check-in accommodated with open hot bath, delicious breakfast. Traditional ambiance with tatami mats, wooden beams, and garden view. Onsen with pleasant scented products. Highlight of Japan trip. Thank you for taking care of me.

We had a fantastic stay at a traditional ryokan with an amazing onsen experience. The staff were friendly and attentive, making sure our needs were met. Our spacious and clean room provided a comfortable stay. We enjoyed the delicious Japanese breakfast with a variety of options. The onsen facilities were rejuvenating, both indoor and outdoor. We also appreciated the convenient Wi-Fi access and the secure indoor parking. I highly recommend this hotel for a relaxing and authentic Japanese experience.

The ryokan we stayed at was simply amazing. We really enjoyed the authentic Japanese meals with a lot of variety and the fantastic collection of sakes at the bar. The rooms were clean and comfortable, and we absolutely loved the traditional Japanese room we stayed in. the staff were very considerate and helpful and, to top it off, there was a shuttle service to take us back to the station on departure.

The location of the ryokan was a bit far from town, and the public showers at the hot springs were not ideal. Although we appreciated the cleanliness of the rooms, having to use a public shower without privacy wasn't very comfortable.

I recently had a fantastic stay at a traditional ryokan in Matsumoto. The hotel offers a mix of traditional and modern rooms, and I stayed in a beautiful traditional Japanese room with tatami mats. The attention to detail in the room was impeccable, with wooden beams and a cozy feel. The highlight for me was the private onsen bath, which was perfect to relax and unwind after a long day of exploring. The staff were incredibly friendly and helpful, making me feel right at home. The location of the hotel was also very convenient, being close to the town centre and within easy reach of popular attractions like Matsumoto Castle.

My experience at this hotel was outstanding. No improvements needed.

We had a wonderful stay at this hotel. The staff were very kind and helpful. The hotel facilities were clean and comfortable. We enjoyed a delicious breakfast and the onsen was very relaxing. The location of the hotel was convenient and close to the town center.

It was all superb.

This hotel provides great value for money. The rooms are spacious and comfortable, with beds that have firm mattresses. The attention to detail is impressive, from the jacuzzi baths to the friendly and attentive staff. The breakfast offers a good variety, including some western options.

No improvements needed, everything was perfect.